At Zyrastyle, we aim to deliver your favorite fashion picks as quickly and efficiently as possible. Because of our fast processing times, cancellations are only possible before your order has been packed or dispatched.
Can You Cancel Your Order?
Yes, you can—but only if the order hasn't been prepared for shipping. Once your order is packed or sent out for delivery, we won’t be able to cancel it.
Important Exceptions:
Customized or Personalized Orders: Once production has started, these items cannot be canceled.
Sale or Discounted Products: Some promotional items may carry different cancellation rules, which will be clearly mentioned at the time of purchase.
To find out if your order is still eligible for cancellation, you can log in to your account or get in touch with our customer support team. Acting quickly improves the chances of a successful cancellation.
How to Cancel Your Order
Cancelling your order is quick and easy. Just follow these steps:
If you face any issues or aren’t sure about something, our support team is always here to help. Just remember—cancellations are only possible before the packing or dispatch stage.
Refund Process for Canceled Orders
Once your cancellation is confirmed, we’ll begin the refund process right away. The refund will be issued to the original payment method you used at checkout.
Please note that while we process cancellations promptly, the refund might take a few business days to reflect, depending on your bank or payment provider.
Need Help? Contact Us Anytime!
If you have questions about cancelling your order or need support, don’t hesitate to reach out to us at novacrestventures819@gmail.com. Our team is always ready to assist you and ensure your shopping experience remains smooth and satisfying.
Thank you for choosing Zyrastyle. We’re here to make your fashion journey simple, secure, and enjoyable.